How To Submit Emails To Your IT For Review

Need to ask your IT Support Team about a potential phishing scam, breach or spam mail? Social engineering tactics are in full force these days, with multiple messages heading towards your email address daily. If you’re unsure whether that incoming e-mail is too good to be true, here are some tips to help you submit your questions to your current cybersecurity experts.

Display and send the full headers of an email message

If you need to send the information in the full headers of an email message (to report possible phishing or spam, for example):

1. Follow the appropriate instructions below to first display the message headers.
   • Microsoft Outlook for Windows: Double-click the message to open it in a new window. Select the File tab, and then, at the bottom, click Properties. The data is next to Internet headers.
   • Outlook Web App (OWA): Double-click the message to open it. Click the More actions icon (three dots near the top right), and then click View Message Details.
   • Outlook Web App (OWA) in Exchange Online: Click the More actions icon (three dots near the top right), click View, and then click View Message Details.
   • Mail (Microsoft Store App): The Windows 10 Mail client is lightweight and not fully featured. Viewing email headers in Mail is not possible at this time.
   • Outlook for macOS: In your Inbox (or other folder), right-click or control-click the message, and then select View Source.
   • Thunderbird (Windows, macOS): Click View, select Headers, and then choose All.
   • Mail (macOS): With the message selected, from the View menu, select Message, and then select either All Headers or Long Headers.
   • Gmail at IU: See Trace an email with its full headers .
2. Copy and paste that information into the email message you wish to send.

It’s never a bad idea to be too careful. Phishing attacks occur every day. Having a malicious actor gain access to your personal information is no joke. Remember to stay vigilant and up to date on the latest technology and software to protect yourself from harm.

If you’re looking to get more information about Managed Security Services, check out our sheet below. To contact SkyPort IT today, call 585-582-1600 or visit our contact page.
Who’s Got Your Data?

Written by Emily M.