4 Important Steps To Take When Products Reach End of Life/Service

Once hardware or software is no longer supported, it can cause concern for organizations big and small. Unsupported technology has no security measures, which creates a tough spot for businesses who rely primarily on old tech.

Read below for steps your organization can take to mitigate End of Life (EoL) and End of Service (EoS) security risks.

Step 1: Prioritize Your Security

After you’ve identified that a product will no longer be supported by the manufacturer, it’s imperative to work with a vendor who can assist in providing security tools to keep you safe. Having policies, procedures and plans in place ahead of time will help keep your risk low.

By utilizing strategies like two-factor authentication (2FA) or increased monitoring, your IT infrastructure will remain strong in the face of any cyber threats.

Step 2: Analyze Productivity

By measuring software or hardware productivity towards its EoL or EoS, you can mitigate any risk to your organization. Make sure to be aware of the product’s performance, ensure employees are up-to-date with the product’s status, and create a plan in the event the product fails completely.

Step 3: Think Long-term

What are your company goals, and what do you need in order to achieve them? When choosing whether to upgrade a product, you need to evaluate the risks of using an outdated system. Consider the consequences. How severe are they, and what exactly would they be? By taking these situations into consideration, you’ll be able to decide what systems you need in place to support your end goals.

Step 4: Test Before Migrating

Oftentimes, the EoS or EoL date is months or years into the future. Migration planning should ideally happen in advance, to mitigate any disruptions during the migration process. By testing compatibility ahead of time, your data and apps can be transferred to the updated system. Consider creating a test environment specifically for the content you wish to migrate over.

If you need assistance in migrating systems, contact us at 585-582-1600.

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